At ApprenticeKent and Kent County Council we make every effort to comply with the 1998 Data Protection Act. We understand the importance of maintaining the confidentiality of the information that you have given us. All information we hold about you is provided only by you.
Contact and other details you supply as part of the registration process are stored by us and used to provide you with the service you have requested.
When you register on ApprenticeKent, your details and/or CV may be made available for searching, viewing over the Internet and downloading by employers. Employers who request CVs matching your profile will have access to your CV and profile.
You can choose to make your personal details and your CV anonymous (by ensuring there is no identifiable information on your profile or CV), while having your CV available to be searched. You can then choose to reveal yourself when you receive a reply from an interested employer.
Your data may be used in line with Kent County Council’s statutory duty to track young people up to the age of 20.
ApprenticeKent does not pass personal data to third parties for marketing, sales or any other commercial purposes without your prior consent.
Emails that we send to you or you send to us may be retained as a record of contact.
On occasion we may also use software to help us evaluate how the site is being used. For information on Hotjar please see below:
Who and what is Hotjar?
Hotjar is a new all-in-one Analysis and Feedback tool that reveals the online behaviour and feedback of a website's visitors. By combining both A) Analysis and B) Feedback tools, Hotjar gives our clients the 'big picture' of how to improve their site's experience and its performance. The Analysis tools allow you to measure and observe user behaviour (what users do) while the Feedback tools allow you to hear what your users say (Voice of User / Customer). How does Hotjar work? By evaluating and analyzing feedback and behavioural patterns across a website's pages, through our code, software and service, our clients can improve the functionality of their websites and make them more user-friendly, more valuable and simpler for you to use. Although this might sound scary, we ensure you that by sharing your behavioural patterns and any other information as described in this policy, with us and with our clients, you would be helping our clients provide you with a better experience and service.
Hotjar is run by Hotjar Ltd, a European startup incorporated in and headquartered in Malta. You can reach out with any questions or feedback by contacting us here. What information we collect: We collect information in the following ways: Active collection: information you provide to us when signing up to Hotjar. When creating a Hotjar account or signing-up for content or offers, we may ask you to provide us with your name, email address and details about your organization. We will only use this information to provide you with the service that you signed-up for and where we would like to use the contact details you have provided us with for any other purpose we will inform you and obtain your consent before proceeding. For info on how to deactivate your account and/or unsubscribe from receiving content or offers, kindly contact us here. Passive collection: information which is automatically collected, without your knowledge, whilst navigating through and interacting with the content on our site and the content on each of our clients' site pages, as well as information on your device or computer (such as cookies).
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. For more info about the cookies we use, visit Cookie Information. Third Party Services Hotjar uses a variety of services hosted by third parties, such as Google Analytics and Optimizely. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP request. For information on how Google Analytics and Optimizely collect and use your information, please refer to their privacy policies. By using Hotjar, you consent to the processing of data by these third parties in accordance with their privacy policies. How Hotjar collects information We provide our clients with a tracking code, which will be used to collect your information and transmit this to our servers based in Ireland. When you visit a website which makes use of Hotjar, this tracking code will automatically collect the information based on your activity and store it in our servers, for our client's analysis. Information will also be collected from cookies which will be placed on your computer or device by the website.
You may opt-out from having Hotjar collect your information when visiting a Hotjar website at any time by using a ‘Do Not Track’ header. You can read more on how to do that by clicking here.
You may deactivate your Hotjar account and / or unsubscribe from receiving content or offers from us at any time, by contacting us here.
Changes to this Policy